Skip to main content

Purchase retail refund transaction

The retail refund transaction is the opposite of the retail transaction: goods bought on a retail transaction go back, and the vendor pays the money back. The menu is PurchasePurchase retail refund transactions.

How it's made​

  • From a retail transaction, with Actions > Purchase retail refund transaction, for the selected lines and with the quantity to return.
  • From a return order, with Next progress > Make a retail refund transaction.

Statuses​

StatusMeaning
Draft, In progress, Pending Approval, ApprovedBefore processing.
ClosedProcessed; the money is back.
Canceled, ReversedNot valid.

Next status and Next progress​

  1. Approve it with Next status.
  2. On the Payments tab, enter the money the vendor pays back and approve it. It must add up to the refund's amount.
  3. With Next progress, choose Process.